It seems everybody these days knows more about what’s going on inside the heads of our employees than we do. Whether Facebook, Twitter, LinkedIn, Plaxo, Friendfeed, Diigo, Del.icio.us – name a web 2.0 company and they probably have better data on your employees’ skills, preferences, interests, worries, etc. than you do.
Credit companies also seem to be getting a pretty good handle on this with some new analytical/data mining techniques. Click the link below to listen.
